Join a growing network of users, researchers, and advocates building public accountability.
Platforms increasingly shape who gets seen, who gets paid, and who gets silenced — often through invisible and automated decisions.
We investigate platform harms, document real stories, and work with legal, academic, and civil society partners to demand transparency and accountability.
Share your experience. Collaborate with us. Stay informed and support the push for fairer, more just digital systems.
As platforms increasingly mediate work, housing, visibility, and access to income, they also act as private regulators — shaping opportunity, often through invisible and automated decisions.
PlatformJustice.org was created to investigate this new terrain of power. We document how platforms’ design, enforcement, and policies affect people’s lives — and how those systems insulate themselves from scrutiny or redress.
Through research, collaboration, and public advocacy, we work to make these hidden systems visible and accountable.
PlatformJustice.org exists to investigate these emerging systems of power — and to center the real people affected by algorithmic decisions, policy design, and enforcement choices.
We’re building a knowledge base to expose how platforms operate — and what happens when they get it wrong.
From shadowbans to algorithmic downgrades, users often lose visibility without warning — and without any way to appeal.
Workers, hosts, and creators can be deactivated or banned with no notice and no recourse — affecting income, access, and reputation.
Pricing algorithms often suppress user earnings, while platforms maximize their own — and users can’t see how or why it happens.
Opaque rules, forced arbitration, and automated support systems block users from getting answers or accountability.
We combine research, documentation, and public-interest advocacy to:
Investigate harms in platform governance, from account deactivations to shadowbanning, price suppression, and arbitration clauses.
Document user experiences that reflect systemic trends across gig work, creator economies, rental platforms, and beyond.
Analyze patterns through legal, design, and policy frameworks to reveal how platform systems impact users.
Support change by combining public storytelling, partnering with legal experts, and advancing policy advocacy.
Platform Justice is a public interest research initiative working to expose and challenge the hidden systems that shape people’s rights, visibility, and livelihoods across digital platforms and online marketplaces.
From automated takedowns and shadowbans to pricing algorithms that suppress earnings while maximizing profit — platforms increasingly act as private regulators of opportunity. Users are penalized without explanation: workers deactivated, hosts suspended, creators buried, renters rejected — often with no notice, no appeal, and no recourse.
And when something goes wrong?
There’s no small claims court. No regulatory body. Just arbitration clauses, boilerplate policies, and endless loops of automated support.
The decisions platforms make are often invisible, unaccountable, and impossible to appeal — but their effects on real people’s lives are immediate and lasting.
We’re documenting real stories, uncovering patterns, and building the case for change.
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PlatformJustice.org is building a space to document these harms, uncover systemic patterns, and push for accountability — together.
Ensuring transparency, responsibility, and ethical practices in the online space.